The drawing didn't work. What can I do?
Check that you're online, then try again. Some photos can't be drawn, for example when the AI provider declines them. If that happens, try a different photo.
I've used today's doodles.
Free doodles renew every day, within the monthly and lifetime limits. The app shows how many you have left. Crayonday Pro gives you more doodles every day and every month.
How do I restore my Pro purchase?
Open the Pro screen in the app and tap Restore. Make sure your phone is signed in to the same Google account you subscribed with.
How do I cancel or change my subscription?
Open Google Play, tap your profile picture, then Payments & subscriptions › Subscriptions, and choose Crayonday. Pro stays on until the end of the period you've paid for. Deleting the app doesn't cancel a subscription.
How do I delete my data?
Deleting a doodle in the app removes it, and its photo, from your phone. To erase what's on our servers, use Delete my data in Settings: it removes this install's server copies (drawings, reports and the device record) and the anonymous account. The hashed device code and its free-plan counters are kept for up to 24 months to prevent fraud. For anything else, write to the privacy address above.
Will I lose my journal if I delete the app?
Yes. Your journal is stored on your phone, not in an online account, so deleting the app removes it. Save or share the doodles you want to keep first.
